bj99's Commitment to Responsible Gaming
Keep the fun within limits. bj99 believes the best gaming experience is one where enjoyment and control go hand in hand.
Play safe, stay within your limits, and seek help when needed — that is bj99's responsible gaming philosophy.
Our Core Commitment
bj99 always places the safety and well-being of its users as the highest priority.
bj99 is firmly committed to creating a safe and transparent online gaming environment for players in Bangladesh. Gaming should be a form of entertainment — not a source of financial pressure or mental distress.
We believe that when gaming stays fun and is kept within limits, it becomes truly enjoyable. With that goal in mind, we provide a range of effective tools including deposit limits, time-out, and self-exclusion that help every player manage their own gaming habits.
Creating an account and participating in gaming activities on the bj99 platform is permitted only for those aged 21 years or older. Account creation or use by minors is strictly prohibited.
The minimum age to play at bj99 is
21+For those aged 21 and above only
Our entire platform is secured with SSL encryption and operates in accordance with fair play principles.
Safe Gaming Tools
bj99 gives you these effective tools to help keep your gaming habits under control.
Deposit Limit Setting
You can set a fixed daily, weekly, or monthly deposit limit at any time. Once this limit is active, depositing beyond the set amount will not be possible, helping you keep your budget in check.
Time-Out
If you feel you need a short break, you can temporarily deactivate your account for a set period of time. Once the break is over, you can return to playing normally.
Self-Exclusion
If you feel a longer break is needed, self-exclusion allows you to keep your account fully closed for a defined period. During this time, logging in or placing bets will not be possible.
Gaming History Review
You can view your complete history of deposits, withdrawals, and bets at any time. This makes it easier to analyse your own playing patterns and make decisions when needed.
24/7 Support Service
If you have any concerns about gaming or need help, our support team is available around the clock — via live chat or email at [email protected].
Permanent Account Closure
You can request to permanently close your account at any time. The support team will assist you promptly and respect your decision.
Signs of Problem Gaming
When gaming goes beyond entertainment and becomes a problem, certain common signs appear. If any of the following signs are present in you or someone you know, it is time to seek help.
- You need to bet larger amounts repeatedly to get the same level of enjoyment as before
- You are trying to win back lost money by placing more bets
- You want to stop playing but cannot, or feel restless when you try
- You are hiding your gaming from family or friends
- You are borrowing money or cutting back on essential expenses to fund gaming
- You are spending excessive time gaming while neglecting work, studies, or relationships
- You are experiencing stress, anxiety, or depression because of gaming
What to Do If You Have a Problem
Once you recognise the problem, the first step is the most important. bj99 is ready to help you along that path.
- 1 Contact bj99's live chat. Our team will listen to you confidentially and help you take the necessary steps.
- 2 Activate self-exclusion or a time-out so that gaming is paused for now and you can keep a clear head.
- 3 Lower your deposit limit so there is no opportunity to spend extra money.
- 4 Share the problem with a family member or someone you trust — do not carry it alone, seek help.
- 5 If needed, seek professional mental health support. Gaming addiction is a treatable condition.
Email: [email protected] — help is available in both Bengali and English.
Principles of Healthy Gaming
Follow these principles to keep every session enjoyable.
Before each session, decide exactly how much money you will spend. Stop when you reach that limit — do not deposit more in the hope of winning. With bj99's minimum deposit starting from ৳100, it is comfortable to play even on a small budget.
Avoid gaming for long stretches at a time. Take a short break every hour, step outside, or do something else. Regular breaks keep the mind fresh and help maintain the ability to make good decisions.
Never treat gaming as a reliable source of income. It is a form of entertainment. If you lose, do not get discouraged — accept it as a normal outcome and stay within your limits.
Avoid playing when you are angry, sad, stressed, or under the influence of alcohol. In these states your ability to make decisions is weakened and the risk of harm increases. Play with a clear and calm mind.
Do not share your bj99 login details with anyone, and especially keep them away from minors. If you have children or teenagers in the household, ensure your device is password protected.
Chasing losses — placing more bets in an attempt to recover lost money — is one of the main signs of problem gaming. Stop when you lose and come back fresh another time.
How to Use Safety Tools
Activating bj99's safety tools is straightforward — it can be done in just a few steps.
- 1 Log in to your account — Access your account on bj99 and go to the Profile or Settings section.
- 2 Find the "Responsible Gaming" section — In Settings, select the Responsible Gaming option.
- 3 Set your preferred limits — Set a daily, weekly, or monthly deposit limit, or choose a time-out duration.
- 4 Confirm — Save the change. The limit will take effect immediately.
- 5 If you need help — For self-exclusion or permanent account closure, contact us directly via live chat or at [email protected].
Support Service
Live Chat: 24/7 instant assistance
Email: [email protected]
Languages: Bengali and English
Your information is kept completely confidential. Asking for help is a sign of courage.
Responsible Gaming FAQ
Find answers to common questions here.
Enjoy Safely — with bj99
Play responsibly, stay within your limits, and enjoy bj99's wide range of games. Browse our pages to learn more.